The bathroom was relatively clean, but dated as well. The sink area had crumbs scattered around it and there were signs of smoke on the wall paper. My guess is that the room was previously a smoked room. Both my girlfriend and I woke up sniffling from having our allergies bothered by staying there.
I checked the sheets and there were holes in them. I had to request new ones and put them on the bed. The comforter was stained with something red. There was dust all over the headboard and side tables. The saving grace was that when I checked for bed bugs I didn't see any obvious signs of them.
Nice place. Clean and pretty comfortable. The employees are very helpful and friendly. Breakfast is where it's at. Every day we ate great! Good coffee, juice, etc. Would stay here again.
One good thing to say was that the staff was friendly and accommodating. I can't say that saved our stay however. We packed up the next day and finished our stay at the Holiday Inn next door for cheaper. I don't recommend this place.
The room was definitely dated. The carpet was bring green, worn, and frayed at places. The furnishing was all very dated. The bed spread was tropical forest themed from the 80s. The box spring was uncovered and exposed.
Stayed in a king bed suite for over $120 a night. Not a good stay. We would have left the night we arrived if it wasn't already late.
The check-in was fast and easy. Very friendly staff. Breakfast was above average but could had a few gluten free items.clean rooms
I stayed at Smart Suites for the Vermont City Marathon. My first challenge was a change in the reservation, which they could not initially accommodate. Maggie helped me out by monitoring cancellations, and she was able to make the change. Much appreciated. When we arrived, there was a very minor issue with the room, which Elizabeth helped to resolve. Throughout she was cheerful and very helpful. Also, since the marathon began earlier than breakfast was normally served, I was happy to hear that coffee would be available. At 5:30 AM on the morning of the race, I discovered not only coffee, but a wide assortment of cereal, fruit and pastries. For the entirety of my stay, everyone was friendly and helpful. Finally, the room was clean and fully met my expectations for this level of lodgings.
Only complaint that makes it lose a star is the vent in the toilet doesn't work and there's some weird chick with a baby outside every night acting like a freak.
Good comfy rooms, nicely outfitted with fridge, stove, microwave. Continental breakfast good ...lots of bread but eggs, sausage, waffles nice people
Got there and realized our suite was in the basement. We walked down there and were greeted by a pungent, chemical smell in the hallway. The smell got worse when we entered out room.
Smart Suites is a US Lodging based in South Burlington, Vermont. Smart Suites is located at 1700 Shelburne Rd, South Burlington, VT 05403, USA.
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