I had ankle surgery in October 2015, Dr. Kaplan was amazing. I really had no pain because of the great job he did. I highly recommend this place. The only negative, and they may have fixed this, is the phone system was not the best but I honestly haven't called in so it may not be an issue. From a care perspective, they were all very kind, patient and friendly.
Pretty mixed experience here for an appointment to have a hand injury looked at. Like most other lower reviews, most of the staff was not very friendly. I did have a pleasant interaction with the checkout process, and the PA Seth Bourn was good. Did end up waiting about 40 mins past my appointment time to see him however.
Today my husband attempted to return it for the next size but they would not allow it even though I had arranged for the return by phone prior to coming. This rating is the result of their lack of user friendliness and, more importantly, lack of respect.
After the assistant finished her part, I waited in the examining room for 45 minutes for the doctor!
Wonderful Doctors, NPs, and staff. I never have to wait to get in and have gotten excellent support (and surgery) for a number of orthopedic issues. I wouldn't go anywhere else.
I have had two surgeries. One knee with Dr. Kaplan and one wrist with Dr. Freznen. Both Doctors are very smart, kind and caring. They listen. They know their stuff and want you to be well. I highly recommend them both. I agree with another reviewer that there is a NP working there who has trouble with boundaries and remaining focused. She shares way too much in conversation and always seems distracted. I will be giving this feedback to them on my next visit. Unlike others, I found the staff to be very helpful and friendly.
When he entered he introduced himself but offered neither a reason nor an apology. He then spent a total of 8-10 minutes and said the assistant would return with a brace. Again a delay of at least 10 minutes and the brace was, I felt, too small. She said it was fine. It was unusable.
Associates In Orthopedic Surgery is a US Doctor based in South Burlington, Vermont. Associates In Orthopedic Surgery is located at 6 San Remo Dr #101, South Burlington, VT 05403, USA.
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