I don’t go to petco unless I have to and YIKES. This place perfectly exemplifies why. It absolutely reeks (you can smell it from outside), not because “animals smell” but because of the company-wide poor cleanliness standards and I assume general laziness. If it’s so gross to everyone walking through, just imagine how the animals there feel. Basically everything you can find wrong with a pet store you can find here, which explains why it’s always so devoid of customers. I feel bad for the people who work here, but at the same time I sort of don’t.
Place is a joke the workers are really rude. stuff is never in the right place so the price is always wrong and they want to fight with you about it .. I also got a parasite from there fish and it killed all the in m fish tank known as fish louse.
Large pet supermarket. Carries a wide variety of rodents, ferrets, birds (small to medium), reptiles, fish, and cats, which all appeared to be in good health. Also stocks cages as well as bedding and food supplies for most animals. No equine section, however. The staff seemed friendly and knowledgeable.
Also, somebody is feeding the snakes crickets. No, they didn’t just happen to hop themselves in. They’re in there on purpose and it’s very obviously with the intent to be eaten by the snakes. Just stop right there. Snakes can’t eat crickets. Can not. Absolutely under no circumstances. Any snake at all. Anyone who tells you otherwise is trying to sell you something and that something is either crickets or a sick, miserable snake. Probably cheap weed too.
I have never had a worse experience with staff at any store. The woman I spoke to, "Ashley", was incredibly rude, accusatory, and hostile towards me. I came into Petco looking to buy a snail for my one of my two planted aquariums, and had some questions about which breeds of snails are the best algae eaters, and whether I could put a snail in with my Betta and if so which breed of snail would be best. First off, she accused me of only wanting a snail because I was lazy and didn't want to clean my tank, which was extremely rude and unwarranted. Then, she went on to say that since I had a Betta fish she would not sell me a snail, because my Betta would kill it and she didn't believe me that I had a second bette-free tank. There were many ways she could have gone about having this conversation with me, but her mannerisms and word choice were shockingly hostile and inexcusably rude, especially from someone working in sales. I realize that likely many inexperienced fish owners come into Petco and buy fish that they do not have adequate habitats for, but that does not permit anyone to act the way this woman did. If I had the time to spare, I would have left at that point and gone to another pet store, but I didn't and still needed a snail. I did end up buying a zebra snail from Petco, but that will be the last time I go into Petco. I've always had great interactions with the staff at Petco and it's unfortunate that someone like Ashley works there.
Best pet shop in the area by far, can do a bit better getting crickets for customers but they try!
Petco Animal Supplies is a US Store based in South Burlington, Vermont. Petco Animal Supplies is located at 861 Williston Rd, South Burlington, VT 05403, USA.
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