I've been in twice in the last week and had good experiences both times. The first time Moses helped my wife and myself. He is obviously very knowledgeable. Unfortunately I'm rather low tech and couldn't quite keep up with him. But he was very willing to help and to give me his time. The second trip Justin helped me and while he suggested that I could save myself some money by doing a restart on my iPad myself, I asked him to please just do it for me to save me the frustration. He did the restart while I wandered in the store and soon came out with the job completed. He then took plenty of time to help explain to me how to stay on track and how to continue the setup. I was very pleased in the end!
I have always had a positive experience with Small Dog Electronics. They are better than an Apple Store in my opinion for certain things.
Great local mac shop. Sales and service team are all excellent and the staffs product knowledge is second to none. Looking forward to buying many more macs here.
My retina display on a mac book pro needed to be replaced covered under warranty so I brought it to Small Dog service. Moses behind the counter was professional and provided great service. They made the repair in 2 days and I paid $0.00. Thanks Small Dog, I will be back.
I strongly discourage anyone seeking repair services for Apple products from relying on this business. Small Dog Electronics is the first hit on Google for Apple repairs in the Burlington VT area. However, I brought in a simple iPhone charging issue to their service desk and was informed that there was no fix, and that I would need to buy a new phone. The folks at Best Buy in Williston VT fixed my problem in just over 10 minutes, and did not charge for the service. My sense is that Small Dog is probably a fine retailer and reseller, but should not be trusted for repair issues.
Small Dog Electronics is a US Electronics Store based in South Burlington, Vermont. Small Dog Electronics is located at 100 Dorset St, South Burlington, VT 05403, USA.
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